If you are experiencing issues with connecting to your controller via the WIN-400 4G cell modem, please confirm:

  • The antenna cable in securely fastened into the "WWAN Main" Ethernet port.
  • The LAN Ethernet port has an orange LED on the left. The green LED on the right will flash when communicating.
  • The modem has power and a signal - this can be determined by viewing the System & WWAN LEDs:

If the issue persists, perform a LAN-200 Inspection.